Jody Hoiten

Technical Enablement Manager @ Watershed

About Jody Hoiten

Jody Hoiten is a Technical Enablement Manager at Watershed, with over 12 years of experience in creating learning experiences and eLearning programs. Previously, he held various roles at BetterCloud, focusing on training and enablement, and has a background in electronics engineering technology.

Current Role at Watershed

Jody Hoiten serves as the Technical Enablement Manager at Watershed, a position held since 2024. Based in New York, New York, Hoiten focuses on enhancing technical training and enablement initiatives within the organization. This role involves collaborating with various teams to ensure that technical concepts are effectively communicated and understood by non-technical audiences.

Previous Experience at BetterCloud

Prior to joining Watershed, Jody Hoiten worked at BetterCloud in various roles. Hoiten served as a Senior Training & Enablement Instructor from 2022 to 2023 and as a Customer Training and Enablement Instructor from 2021 to 2022. Additionally, Hoiten held the position of Senior Product Enablement Specialist for 9 months in 2023, and Training & Enablement Manager for 4 months in 2024. These roles contributed to Hoiten's expertise in developing training programs and enhancing customer engagement.

Background in Engineering and Technology

Jody Hoiten has a background in engineering and technology, having studied Electronics Engineering Technology at South Dakota State University, where a Bachelor of Science (B.S.) degree was achieved. Hoiten also studied Photography at The Art Institutes, although this program was left incomplete. Previous work experience includes various technical roles at Daktronics, where Hoiten worked as a Control System Specialist and High Complexity Control System Applications Engineer.

Expertise in Learning and Development

With over 12 years of experience, Jody Hoiten specializes in creating engaging learning experiences, particularly in adult learning and eLearning programs. Hoiten has a proven ability to explain complex problems and solutions to non-technical audiences, ensuring effective communication of customer needs to technical teams. This expertise is reflected in Hoiten's collaborative approach to developing customer-centric solutions.

Technical Experience at Daktronics

Jody Hoiten's technical experience at Daktronics spans several roles, including Shared Services Technician Student, Application Engineering Support Student, and Control System Specialist from 2015 to 2021. This diverse experience provided Hoiten with a strong foundation in technical support and application engineering, contributing to a comprehensive understanding of customer needs and technical solutions.

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