Kylie Harding

Customer Success Operations @ Watershed

About Kylie Harding

Kylie Harding serves as a Customer Success Operations professional at Watershed, where she has worked since 2024. She has held various roles in operations and revenue strategy at companies such as Procore Technologies and Virtru.

Work at Watershed

Kylie Harding currently holds the position of Customer Success Operations at Watershed. She has been with the company since 2024 and has worked remotely from the Portland, Oregon Metropolitan Area for a duration of 7 months. In her role, she focuses on enhancing customer experiences and operational efficiency within the organization.

Previous Experience at Procore Technologies

Kylie Harding has extensive experience at Procore Technologies, where she held multiple roles. She served as a Senior Revenue Strategy Analyst for 3 months in 2019, followed by a position as Senior Business Analyst in Customer Success Operations for 7 months. From 2020 to 2022, she worked as Manager of Revenue Insights for 2 years, contributing to the company's revenue strategies and insights.

Experience at Virtru

At Virtru, Kylie Harding held two significant positions. She was the Senior Director of Operations from 2023 to 2024, overseeing operational strategies. Prior to that, she served as Director of Customer Success Operations for 1 year from 2022 to 2023, focusing on customer success initiatives and operational improvements.

Education and Expertise

Kylie Harding studied at the University of California, Santa Barbara, where she earned a degree in Mathematical Sciences. Her educational background provides her with a strong analytical foundation, which she applies in her roles within customer success and operations.

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