Ryan Mannion
About Ryan Mannion
Ryan Mannion is a Manager of Customer Success at Watershed, where he focuses on helping companies reduce their carbon footprint. He has extensive experience in customer success management across various sectors, including technology and sustainability.
Current Role at Watershed
Ryan Mannion serves as the Manager of Customer Success at Watershed, a position he has held since 2022. In this role, he focuses on helping companies reduce their carbon footprint, aligning with Watershed's mission to promote sustainability. His responsibilities include leading customer success teams and ensuring that clients achieve their sustainability goals through effective management and support.
Previous Experience at Mapbox
Before joining Watershed, Ryan Mannion worked at Mapbox from 2018 to 2022. He initially served as a Senior Technical Account Manager for one year in the Washington D.C. Metro Area, before advancing to the role of Manager of Technical Account Management for three years in the New York City Metropolitan Area. His tenure at Mapbox involved managing client relationships and enhancing customer satisfaction in a technology-driven environment.
Experience with Peace Corps
Ryan Mannion's experience with the Peace Corps includes serving as a Program Manager in Botswana from 2009 to 2011 and as the Uganda Country Coordinator for the End Malaria initiative from 2011 to 2012. His work in these roles involved program development and management, focusing on community health and development initiatives in both countries.
Educational Background
Ryan Mannion earned a Bachelor of Science in Architecture from Thomas Jefferson University. This educational background provides him with a foundation in design and problem-solving, which he applies in his professional roles, particularly in customer success management.
Career in Customer Success Management
With extensive experience in customer success management, Ryan Mannion has worked in various sectors, including technology and sustainability. His previous roles include Strategic Customer Success at Socrata from 2015 to 2018 and Coordinator at Proyecto Pastoral in Boyle Heights, Los Angeles, from 2007 to 2008. His focus on growth companies and sustainability has shaped his approach to customer success.