Wamite Muthara
About Wamite Muthara
Wamite Muthara is an Enterprise Customer Success Manager with extensive experience in customer success and organizational leadership. She has held various roles at United Way and Torch, and currently serves as the Founder of Career Safari while hosting a podcast focused on career development.
Current Role at Watershed
Wamite Muthara serves as the Enterprise Customer Success Manager at Watershed, a position she has held since early 2024. In this role, she focuses on enhancing customer experience (CX) programs and implementing digital transformation strategies. Her responsibilities include ensuring that enterprise clients achieve their desired outcomes and derive maximum value from Watershed's offerings.
Previous Experience at United Way
Wamite Muthara has extensive experience with United Way, where she held multiple roles over several years. From 2008 to 2011, she worked as Program Manager to the CEO of United Way International. She then served as Manager of International Services from 2011 to 2013. After a brief hiatus, she returned to United Way as Director of the Network Capacity from 2013 to 2019, followed by a role as Director of the Customer Response Team in Digital Services from 2019 to 2021.
Career at Torch
At Torch, Wamite Muthara contributed to customer success initiatives in two capacities. She first served as Customer Success Manager from 2021 to 2022, followed by a role as Enterprise Customer Success Manager from 2022 to 2023. In these positions, she focused on enhancing client relationships and driving successful outcomes for customers.
Education and Expertise
Wamite Muthara has a solid educational background that supports her professional expertise. She studied Organizational Consulting and Change Leadership at Georgetown University School of Continuing Studies. Additionally, she holds a degree in International Development from Johns Hopkins School of Advanced International Studies (SAIS) and a Bachelor of Arts in Communications and Business Administration from Seton Hall University.
Entrepreneurial Venture and Podcast Hosting
Wamite Muthara is the founder of Career Safari, a venture she established in 2018. In addition to her entrepreneurial efforts, she hosts the Career Safari Podcast, which focuses on career development and features success stories. This platform allows her to share insights and foster discussions around professional growth.