Adam Guz
About Adam Guz
Adam Guz serves as the Head of Enterprise Customer Success Management at WaveBL, a position he has held since 2023. He has extensive experience in customer success and sales roles across various companies, including ServiceNow and Wix.com.
Current Role at WaveBL
Adam Guz serves as the Head of Enterprise Customer Success Management at WaveBL since 2023. In this role, he is responsible for overseeing the customer success strategy for enterprise clients. His focus includes enhancing customer satisfaction and ensuring the successful adoption of WaveBL's solutions. His tenure at WaveBL marks a significant step in his career, leveraging his extensive experience in customer success management.
Previous Experience at ServiceNow
Adam Guz worked at ServiceNow from 2019 to 2021 as a Commercial Account Manager in Israel. During his time there, he managed client relationships and contributed to the growth of the company's customer base. Prior to this role, he served as the Manager of Global Sales Development at ServiceNow from 2018 to 2019 in the São Paulo Area, Brazil, where he led initiatives to enhance sales strategies and development.
Experience at Wix.com
From 2022 to 2023, Adam Guz held the position of Enterprise Customer Success Manager at Wix.com in Israel. In this role, he focused on ensuring that enterprise clients received optimal value from Wix's services. His work involved collaborating with clients to address their needs and improve their overall experience with the platform.
Educational Background
Adam Guz earned a Bachelor of Business Administration (BBA) from FECAP, where he studied Administração de Empresas from 2008 to 2011. He also completed a Technical degree in Computer Science at Colégio Cotemig from 2003 to 2005. This educational background provided him with a solid foundation in both business and technology, which has been beneficial throughout his career.
Career Progression and Previous Roles
Adam Guz has held various roles in customer success and sales throughout his career. He worked at Logz.io as an Enterprise Account Manager from 2021 to 2022 in Israel. Prior to that, he was a Sales Team Leader at SysAid Technologies Ltd. from 2015 to 2017 and an Account Executive for Iberia & Latin America from 2013 to 2017. He began his career as an Account Executive at Aboissa Vegetable Oils from 2008 to 2012 in Brazil.