Hajar Tamim
About Hajar Tamim
Hajar Tamim is a Customer Success Representative at Waystocap in Casablanca, Morocco, where she has worked since 2018. She holds a degree in Marketing from Ecole Nationale De Commerce Et De Gestion D'el Jadida, where she studied from 2009 to 2014, and previously served as a Customer Service Manager at Jumia Group in Nigeria from 2014 to 2018.
Work at WaystoCap
Hajar Tamim has been employed at WaystoCap since 2018, serving as a Customer Success Representative. In this role, she focuses on ensuring customer satisfaction and facilitating effective communication between clients and the company. Her work is based in Casablanca, Casablanca-Settat, Morocco. Over the course of her tenure, she has contributed to enhancing customer experiences and supporting the company's growth in the market.
Previous Experience at Jumia Group
Prior to her current position, Hajar Tamim worked at Jumia Group as a Customer Service Manager from 2014 to 2018. Her responsibilities included managing customer service operations and leading a team to address customer inquiries and issues. This experience in Ikeja, Lagos, Nigeria, equipped her with valuable skills in customer relations and team management.
Education in Marketing
Hajar Tamim studied Marketing at Ecole Nationale De Commerce Et De Gestion D'el Jadida from 2009 to 2014. This five-year program provided her with a solid foundation in marketing principles and practices, which she applies in her professional roles. Her education has contributed to her understanding of customer needs and market dynamics.
Professional Background
Hajar Tamim has built a career in customer service and success, starting as a Customer Service Manager at Jumia Group and currently serving as a Customer Success Representative at WaystoCap. Her professional journey reflects a commitment to enhancing customer experiences and developing effective communication strategies within organizations.