Bea Schofield Frsa
About Bea Schofield Frsa
Bea Schofield is the Director of Customer Success at Wazoku, where she has worked since 2016. She has a diverse educational background and extensive experience in both public and private sectors, focusing on innovation and customer success strategies.
Current Role at Wazoku
Bea Schofield serves as the Director of Customer Success at Wazoku, a position she has held since 2016. In this role, she focuses on developing and implementing customer success strategies that enhance client growth and retention. Her work involves collaborating with various sectors to ensure that clients effectively utilize Wazoku's innovation management platform. Schofield's leadership has contributed to the overall success and satisfaction of Wazoku's client base.
Education and Expertise
Bea Schofield has a diverse educational background. She studied at St Mary's School Shaftesbury from 1996 to 2005. She then pursued a BA in Art History at the University of Leeds from 2006 to 2009. Schofield furthered her education at the University of Oxford, where she completed an MSc in African Studies from 2010 to 2011. Additionally, she achieved a certification in Strategic Innovation from Saïd Business School, University of Oxford in 2020. This educational foundation supports her expertise in both public and private sector innovation.
Professional Background
Before joining Wazoku, Bea Schofield gained valuable experience in various roles. She worked as a User Success Analyst at Import.io from 2012 to 2014, where she focused on enhancing user engagement. In 2010, she completed a Data Analysis and Research Internship with USAID in Kenya for five months. Schofield also served as a Researcher for Lord Bilimoria in the UK Government for three months in 2012. These positions have contributed to her strong background in customer success and innovation.
Achievements in Idea Management
At Wazoku, Bea Schofield has been instrumental in implementing structured idea management programs. These initiatives have empowered organizations across various sectors to innovate effectively. Her work emphasizes the importance of collaborative innovation, leveraging her extensive experience to drive successful outcomes for clients. Schofield's contributions in this area highlight her commitment to fostering a culture of innovation within organizations.