Jade Unwin
About Jade Unwin
Jade Unwin is a Customer Experience Manager at Wazoku, with a background in client engagement and retail management. She has held various roles in the UK and Australia, including positions at SCM World and Core Vision Pty Limited.
Current Role at Wazoku
Jade Unwin serves as the Customer Experience Manager at Wazoku, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and ensuring satisfaction with the company's services. Her experience in customer engagement and management contributes to her effectiveness in this position.
Previous Experience at SCM World
Before joining Wazoku, Jade worked at SCM World as the Executive Assistant to the Chief Executive Officer from 2016 to 2017. This role was based in London, United Kingdom, and lasted for 11 months. During her time at SCM World, she supported executive operations and contributed to organizational efficiency.
Career at Core Vision Pty Limited
Jade Unwin was employed at Core Vision Pty Limited as the Senior Client Engagement Manager UK from 2017 to 2020. This three-year tenure in London involved managing client relationships and enhancing client satisfaction, building on her expertise in customer engagement.
Educational Background
Jade studied at Curtin University from 2009 to 2012, completing a three-year program. She also attended the New York Film Academy, where she focused on Musical Theatre and achieved a qualification in 2013 after 11 months of study. This diverse educational background supports her skills in customer experience and engagement.
Early Career and Roles
Jade's early career included various roles in Australia. She worked as a Retail Store Manager and Activator at Lorna Jane from 2011 to 2013. Additionally, she served as a Performer for the Constable Care Child Safety Foundation from 2015 to 2016 and as a Service Coordinator at St Ives Home Care from 2014 to 2015. These positions contributed to her development in customer service and management.