Carolina Gumapac
About Carolina Gumapac
Carolina Gumapac is a Product Specialist at Wealthsimple with a background in client experience and sales, holding an Honours Bachelor of Arts in Communication Studies from McMaster University.
Current Role at Wealthsimple
Carolina Gumapac currently serves as a Product Specialist at Wealthsimple, a prominent financial technology company. She started this role in 2023. Her responsibilities likely involve analyzing product performance, collaborating with development teams, and ensuring that products meet customer needs and company standards.
Previous Experience at Wealthsimple
Before becoming a Product Specialist, Carolina Gumapac held other roles at Wealthsimple, including Senior Associate, Client Experience from 2021 to 2023 and Associate, Client Experience from 2020 to 2021. During these roles, she would have gained significant experience in client management, resolving customer queries, and improving the overall client experience.
Sales Specialist at Apple
Before joining Wealthsimple, Carolina Gumapac worked as a Sales Specialist at Apple from 2019 to 2020. Based in Mississauga, Ontario, she assisted customers with product selection and troubleshooting, contributing to the store's sales goals and customer satisfaction.
Education and Academic Background
Carolina Gumapac earned her Honours Bachelor of Arts (B.A.) degree in Communication Studies from McMaster University, where she studied from 2015 to 2019. This academic background provided her with a strong foundation in communication techniques, critical thinking, and analytical skills.
Early Career and Diverse Roles
Carolina Gumapac's early career includes a Sales Ambassador position at LUSH FRESH HANDMADE COSMETICS North America in 2018 and a Guest Experience Leader role at McDonald's from 2013 to 2019 in Ontario, Canada. These roles offered her valuable experience in customer service and sales, laying the groundwork for her future career.