Caylyn Adamko

Senior Client Experience Associate @ Wealthsimple

About Caylyn Adamko

Caylyn Adamko is a Senior Client Experience Associate at Wealthsimple in Toronto, Ontario, Canada, with a diverse background in hospitality and customer relations. She holds an Honours Bachelor of Arts in Psychology from Laurentian University and a Diploma in Acting for Film and Television from Humber College.

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Caylyn Adamko is currently working as a Senior Client Experience Associate at Wealthsimple, where she has been employed since 2021. She is based in Toronto, Ontario, Canada.

Education and Expertise

Caylyn holds an Honours Bachelor of Arts in Psychology from Laurentian University/Université Laurentienne (2021-2025). She also earned a Diploma in Acting for Film and Television from Humber College (2014-2016). Additionally, she completed her high school education at Hammarskjold High School (2010-2014), where she received a High School Diploma.

Background in Hospitality

Before transitioning into client experience, Caylyn Adamko built a substantial background in the hospitality industry. She worked at FAB Restaurant Concepts as Server/Bartender from 2016 to 2018 and as a Server in 2016. She also served at Mercatto Hospitality from 2018 to 2019. At The Vintage Conservatory, she held the position of Service Team Lead from 2019 to 2021. These roles allowed her to develop a deep interest in wine, learning about varietals, regions, vinification, and aging.

Client Experience Roles

Caylyn has accumulated experience in various client-related roles. At arb | 01, she was a Customer Relations Manager from 2020 to 2021. Prior to that, she worked briefly as a Product Host at Qriket in 2019. Drawing upon her extensive background in hospitality, she seamlessly transitioned into client experience, where her skills in service and organization have been instrumental.

Involvement in Mental Health Initiatives

At Wealthsimple, Caylyn contributes as the Co-DRI of the ERG Mental Health group. In this role, she focuses on promoting mental health initiatives within the company, underscoring her commitment to employee well-being alongside her client-facing responsibilities.

Interest in Travel and Cultures

Caylyn Adamko has demonstrated a passion for travel and cultural exploration. Her travel experiences include trips to Belize in 2017, Austria, Slovakia, and the Czech Republic in 2019, and Mexico in 2020. These journeys reflect her interest in understanding diverse cultures and histories.

Background in Musical Theatre

Before moving to Toronto, Caylyn spent six years involved in musical theatre, both acting in and teaching the discipline. This background contributes to her skills in presentation, communication, and performance, which have been beneficial in her professional roles.

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