Chris Bain
About Chris Bain
Chris Bain is the Team Lead for Client Success at Wealthsimple and President/Owner of Meubles & Menuiseries Bain's Builds, with a diverse background in customer service, e-commerce, and talent acquisition.
Company
Chris Bain is currently working at Wealthsimple as a Team Lead in Client Success since 2021. In this role, Bain leads a team of over 10 Supervisors and Client Success Associates specializing in Institutional Transfers in Toronto, Ontario, Canada. Additionally, Bain is the President and Owner of Meubles & Menuiseries Bain's Builds, a company based in Montreal, Canada, since 2020.
Title
Chris Bain holds the title of Team Lead for Client Success at Wealthsimple, a position he has held since 2021. He is also the President and Owner of Meubles & Menuiseries Bain's Builds since 2020.
Education and Expertise
Chris Bain studied Organizational Development Essentials and achieved a Professional Certificate at HEC Montréal in 2019. He also studied Political Science at McGill University from 2010 to 2013. Bain gained knowledge in Business Administration and Management from The Summer Management Program, achieving an internship from 2010 to 2014. Furthermore, he has a background in Honours Pure and Applied Science from Dawson College, where he studied from 2007 to 2010.
Background
Chris Bain has a diverse professional background with experience in various managerial and leadership roles. He worked at Réno-Dépôt as E-Commerce & Delivery Operations Manager in 2020. Bain has also served as Manager of Customer Service for the Costco Portfolio at Capital One from 2018 to 2020. Additionally, he held the position of National Talent Acquisition Manager at Global Partner Solutions Inc in 2018, and has a history of business development and recruitment consulting roles at companies like Fuze HR Solutions and Proforce Personnel.
Achievements
Chris Bain successfully designed, built, implemented, and scaled a scheduling tool that significantly reduced weekly scheduling toil for the Client Success Team by 90-95%. Bain’s top strengths identified by Strengths Finder 2.0 are Strategic, Deliberative, Maximizer, Relator, and Analytical. He is characterized by the Myers Briggs Personality Profile of ESTJ-A, known as the 'Executive', highlighting his efficiency, systematic approach, and dependability.