Claudia Nguyen
About Claudia Nguyen
Claudia Nguyen is a Senior Associate in Operations Strategy at Wealthsimple with a background in business process analysis and change management in the banking industry.
Professional Experience at Wealthsimple
Claudia Nguyen is currently employed as a Senior Associate in Operations Strategy at Wealthsimple. She began her tenure in 2022 and is based in the Toronto, Canada Area. In this role, she is responsible for enhancing operational efficiencies and contributing to strategic decision-making processes within the company.
Past Role at TD Bank
Claudia Nguyen worked at TD as an Analyst in the Delivery Practice & Enablement Governance - PMO from 2016 to 2022. During her 6-year tenure at TD's Flagship Branch in Toronto, Canada Area, she focused on business process analysis and change management. She was recognized with the Q4 2018 STAR award for her excellence in processing bank-to-bank transfers within service level agreements.
Education and Certifications
Claudia Nguyen pursued her higher education at the University of Toronto, where she achieved an Honors Bachelor of Science with a Double Major in Biology and Psychology, completing her studies from 2013 to 2018. She further specialized in Project Management, earning a certificate from the University of Toronto between 2018 and 2020.
Banking Industry Experience
Claudia Nguyen has accumulated 5 years of experience in the banking industry, with a focus on business process analysis and change management. Her expertise includes building strong relationships, providing excellent customer service, and a solid understanding of Agile methodologies.