Eric Labrecque
About Eric Labrecque
Eric Labrecque is a Client Experience Associate at Wealthsimple with a background in customer service and marketing.
Current Role at Wealthsimple
Eric Labrecque has been working as a Client Experience Associate at Wealthsimple since 2021. In this role, he has been instrumental in enhancing user experience and collaborating with the operations team to streamline the RESP account opening process. His focus on improving the French client experience by translating and upgrading over 25 email templates has led to a long-term project aimed at revamping more than 400 email templates.
Previous Position at Instant Brands Inc.
Before joining Wealthsimple, Eric Labrecque worked at Instant Brands Inc. as a Customer Care Advisor from 2020 to 2021. In this role, he provided customer support and played a crucial part in addressing and resolving customer inquiries efficiently.
Experience at MD Financial Management
In 2019, Eric Labrecque served as an Early Career Segment Advisor, Strategy & Integration at MD Financial Management in Ottawa, Ontario. During his two-month tenure, he contributed to strategic initiatives aimed at supporting early career professionals.
Educational Background
Eric Labrecque studied at the Telfer School of Management at the University of Ottawa, where he specialized in Marketing. He earned a Bachelor of Commerce (BCom) degree from 2016 to 2020. His academic background provided him with a solid foundation in marketing principles and business management.
Gold Glove Onboarding Team Contributions
Eric Labrecque's exceptional performance led to his selection for the Gold Glove Onboarding team at Wealthsimple. As part of this team, he assisted clients in transferring over $400k in assets from other financial institutions, demonstrating his proficiency in client onboarding and asset management.