Felipe Atela
About Felipe Atela
Felipe Atela is an IT Operations Specialist at Wealthsimple with a background in client experience, technical support, and graphic design, having worked in both Brazil and Canada.
Title and Current Position
Felipe Atela is currently an IT Operations Specialist at Wealthsimple. He began this role in 2023. His work location is in Toronto, Ontario, Canada. He focuses on improving IT operations, bringing a strong emphasis on enhancing client experience through his technical expertise.
Professional Experience at Wealthsimple
Felipe Atela has been a part of Wealthsimple since 2021. Prior to his current role as an IT Operations Specialist, he worked in the Client Experience department for two years. This transition showcases his diverse skill set in both client relations and technical operations.
Previous Roles at Apple
Before joining Wealthsimple, Felipe Atela held multiple positions at Apple. From 2017 to 2021, he was a Senior Technical Support Advisor in Toronto, Ontario. He also served as a Senior Technical Support Advisor from 2015 to 2017 in São Paulo, Brazil. Additionally, he worked as a Trainer in São Paulo for seven months in 2015 and as a Product Specialist in Rio de Janeiro from 2014 to 2015.
Early Career in Brazil
Before his tenure at Apple, Felipe Atela gained experience in creative and design roles. In 2013, he worked as a Creative Assistant at Interessa in Rio de Janeiro e Região, Brasil. He also served as a Design Assistant at DMP Golinelli Communication Lab for nine months in 2012 in the same region.
Educational Background and Certifications
Felipe Atela has a diverse educational background. In 2018, he earned a Certificate in Marketing & Sales for Entrepreneurs from the University of Toronto. He studied Business at Seneca Polytechnic from 2017 to 2019. Additionally, he holds a degree in Graphic Design from ECDD, which he completed between 2011 and 2014.