Giancarlo Guazzotti
About Giancarlo Guazzotti
Giancarlo Guazzotti is a Client Experience Associate at Wealthsimple with a background in customer service and sales.
Title
Giancarlo Guazzotti holds the position of Client Experience Associate. He is currently working at Wealthsimple, starting from 2021. His work focuses on enhancing customer interactions and ensuring a smooth client experience.
Career at Wealthsimple
Since 2021, Giancarlo Guazzotti has been a Client Experience Associate at Wealthsimple. In his role, he works remotely to support clients, ensuring their experience aligns with the company's service standards.
Previous Experience at CIBC
Giancarlo Guazzotti worked at CIBC as a Customer Service Representative from 2017 to 2021 in Montreal, Quebec, Canada. For four years, he contributed to customer service efforts, addressing client inquiries and resolving issues effectively.
Experience at STAPLES Canada
Before his tenure at CIBC, Giancarlo Guazzotti served as a Sales Associate at STAPLES Canada from 2008 to 2017. Over these nine years, he was involved in sales processes, assisting customers with product selections and transactions.
Education and Expertise
Giancarlo Guazzotti studied Hotel Management at Collège LaSalle, Montréal, from 2015 to 2018. He earned a Hotel Management degree, equipping him with expertise in customer service and hospitality management.