Jay Young
About Jay Young
Jay Young is a Client Experience Associate at Wealthsimple with a background in business administration, management, and computer science.
Current Role at Wealthsimple
Jay Young currently works as a Client Experience Associate at Wealthsimple, a financial services company located in the Greater Toronto Area, Canada. Jay started this position in 2021. In this role, Jay is responsible for ensuring that clients have a positive experience with Wealthsimple's products and services. This includes addressing client inquiries, troubleshooting issues, and providing timely and efficient support.
Previous Work Experience
Before joining Wealthsimple, Jay Young held multiple positions in customer-focused roles. From 2019 to 2021, Jay worked as a Shift Supervisor at Bridgehead Coffee in Ottawa, Ontario. From 2018 to 2019, Jay was a Baking Supervisor at Tim Hortons, also in Ottawa. Prior to that, Jay served as a Customer Service Representative at White Cross Dispensary - a pharmacy, from 2017 to 2019. These roles furnished Jay with valuable experience in leadership, time management, and customer service.
Education and Qualifications
Jay Young has a strong educational background with qualifications from Algonquin College of Applied Arts and Technology. Jay earned an Ontario College Diploma in Business Administration and Management from 2021 to 2023. In addition, Jay pursued Computer Science at the same institution and is expected to achieve an Ontario College Advanced Diploma from 2020 to 2024. Jay also holds an Ontario Secondary School Diploma from St Stephen's Catholic Secondary School, obtained from 2013 to 2017.
Skills and Interests
Jay Young has garnered a diverse set of skills and interests over the years. Proficient in coding languages like HTML, Python, and Java, Jay has a solid foundation in computer science. Leadership and time management are also among Jay’s strengths. Jay is bilingual and values self-improvement and problem-solving. Outside of professional pursuits, Jay enjoys art, music, stitching, gaming, and a hot pot of coffee in the morning. Jay also offers insights into making the perfect latte.