Karyn Allicock
About Karyn Allicock
Karyn Allicock is the Senior Manager of Client Experience at Wealthsimple, with extensive experience in customer experience management across various companies.
Title
Karyn Allicock holds the title of Senior Manager, Client Experience at Wealthsimple. She has been in this role since 2021.
Career at Wealthsimple
Karyn Allicock started working at Wealthsimple in 2021 as the Senior Manager, Client Experience. Based in Toronto, Ontario, Canada, she oversees the client experience department to enhance customer interactions and satisfaction.
Experience at Intuit
From 2019 to 2021, Karyn Allicock served as the Manager of Customer Experience for TurboTax Live at Intuit. During her tenure in Mississauga, Ontario, she successfully recruited over 300 Tax Experts before the deadline and increased seasonal staff retention to 56%.
Background at Metrolinx
Karyn Allicock worked at Metrolinx (PRESTO) as the Senior Manager of Customer Experience Strategy from 2013 to 2019. Based in the Toronto, Canada Area, she managed strategic initiatives to improve customer experience within the organization.
Role at 4finance
Karyn Allicock was the Manager of Customer Care at 4finance from 2012 to 2013. In this role, based in Oakville, Ontario, she managed customer care operations and improved service delivery.
Position at GO Transit
From 2011 to 2012, Karyn Allicock held the role of Manager, Customer Care at GO Transit. In this Toronto-based position, she led customer care initiatives to enhance the service experience for transit users.
UnitedHealth International Experience
Between 2005 and 2011, Karyn Allicock served as Manager, Shared Services at UnitedHealth International in the Toronto, Canada Area. She oversaw shared services operations to streamline processes and improve efficiency.
Education and Expertise
Karyn Allicock earned a BA in English and Linguistics from the Glendon Campus of York University. She applies her educational background to her expertise in client and customer experience management.