Kate Daley
About Kate Daley
Kate Daley is a Client Experience Associate at Wealthsimple with a background in criminology and mediation.
Current Position: Client Experience Associate at Wealthsimple
Kate Daley has been working at Wealthsimple as a Client Experience Associate since 2021. In this role, she is responsible for enhancing the customer experience by addressing client needs and providing quality service. Wealthsimple is known for its innovative approach to financial services, and Kate's role here involves direct client interactions to ensure satisfaction and loyalty.
Previous Role: Barista at Starbucks
Between 2017 and 2020, Kate Daley worked at Starbucks as a Barista. During her three-year tenure, she gained valuable experience in customer service, teamwork, and operational efficiency. This role required her to manage various tasks including order preparation, customer interaction, and inventory management.
Education: Graduate Certificate in Mediation and Alternative Dispute Resolution
Kate Daley earned a Graduate Certificate in Mediation and Alternative Dispute Resolution from Durham College from 2018 to 2019. This specialized program equipped her with skills in conflict resolution, negotiation techniques, and effective communication strategies, which are valuable in her current role at Wealthsimple.
Education: Bachelor of Arts in Criminology from St. Thomas University
Kate Daley obtained a Bachelor of Arts in Criminology from St. Thomas University (CA) from 2013 to 2017. This four-year program focused on the study of crime, criminal behavior, and the criminal justice system, providing her with a broad understanding of societal issues and analytical skills.