Nathan S.
About Nathan S.
Nathan S. is a Team Lead in Client Experience at Wealthsimple, with a background in resolutions and customer experience management across various companies in Canada.
Current Role at Wealthsimple
Nathan S. currently holds the position of Team Lead, Client Experience at Wealthsimple. He has been with the company since 2022, working in Toronto, Ontario, Canada. His responsibilities likely involve overseeing client interactions and ensuring high-quality service delivery in line with the company's standards.
Previous Experience at Affirm, Inc.
Before joining Wealthsimple, Nathan S. worked at Affirm, Inc. as Team Lead, Resolution. He was with the company, also associated with PayBright operations in Canada, from 2021 to 2022. During his tenure, he focused on resolving client issues and improving customer satisfaction.
Roles at PayBright
Nathan S.'s career at PayBright was marked by several roles. From 2020 to 2021, he served as Team Lead, Resolutions, and prior to that, as SR Resolutions Specialist for 6 months in 2020. He initially joined PayBright in 2019 as a Resolutions Specialist. Throughout these roles, he was based in Ontario, Canada.
Positions at Teleperformance
Nathan S. worked at Teleperformance as a Corporate Trainer from 2018 to 2019. Before this, he was a Customer Experience Advisor from 2017 to 2018 in Ontario, Canada. His roles at Teleperformance focused on training and enhancing customer service capabilities within the company.
Education and Diplomas
Nathan S. holds multiple educational qualifications. He earned a Diploma in Social Media and Web Marketing from CDI College in 1970. He also achieved an Associate's degree in Culinary Chef Management from Western Hospitality Institute the same year. Additionally, he completed a vocational studies program in Commercial Food Preparation from the National Council on Technical and Vocational Education and Training (NCTVET).