Seli Diec
About Seli Diec
Seli Diec is a Fraud Operations Associate at Wealthsimple with a background in digital banking fraud investigation and customer service roles within the banking industry.
Current Role at Wealthsimple
Seli Diec currently works as a Fraud Operations Associate at Wealthsimple, a position held since October 2020. In this role, Seli focuses on investigating and mitigating fraud within the company's operations, drawing on extensive experience in the financial industry. The role involves close attention to detail and the implementation of robust fraud prevention measures.
Previous Experience at BMO Financial Group
Before joining Wealthsimple, Seli Diec worked at BMO Financial Group, where she served in two roles over four years. From 2018 to 2020, she was a Digital Banking Fraud Investigator in the Financial Crimes Unit, specializing in identifying and addressing fraud in digital banking. Prior to this, from 2016 to 2018, Seli worked as a Customer Service Representative, gaining extensive experience in customer engagement and service.
Education and Skills
Seli Diec studied Marketing at Humber College, where she earned an Associate's degree after completing her studies from 2012 to 2015. The academic program provided her with a solid foundation in marketing principles, enhancing her analytical and strategic capabilities. These skills have been essential in her roles within the banking industry, particularly in fraud detection and customer service.
Industry Background
Seli Diec has a comprehensive background in the banking industry, particularly in customer service and fraud operations. Her career began in customer service at BMO Financial Group, later transitioning to digital banking fraud investigation. Since 2020, she has applied this expertise in her role at Wealthsimple, focusing on preventing and addressing fraudulent activities.