Alexis Pena
About Alexis Pena
Alexis Pena is a Multi Location Customer Success Manager at Weave HQ, where she has worked since 2021. She has prior experience as a Customer Success Manager and Multi-Location Onboarding Specialist at Weave, as well as a Scheduling Coordinator at Alder.
Current Role at Weave
Alexis Pena currently holds the position of Multi Location Customer Success Manager at Weave HQ. In this role, she is responsible for managing customer success initiatives across multiple locations. Her focus includes ensuring customer satisfaction and optimizing the customer experience. She has been in this position since 2021.
Previous Experience at Weave
Prior to her current role, Alexis Pena worked at Weave HQ as a Customer Success Manager for a period of 7 months in 2021. Before that, she served as a Multi-Location Onboarding Specialist from 2020 to 2021 for 1 year. In these roles, she contributed to onboarding processes and customer success strategies, enhancing the overall customer journey.
Experience at Alder
Before joining Weave, Alexis Pena worked at Alder as a Scheduling Coordinator from 2016 to 2018 for 2 years. In this position, she managed scheduling tasks and coordinated appointments, which helped develop her skills in customer service and operational efficiency.
Professional Background
Alexis Pena has built a career in customer success and operational roles. Her experience spans several years in customer-focused positions, where she has developed expertise in onboarding, customer management, and scheduling. This background has equipped her with the skills necessary to excel in her current role at Weave.