Allie Duckworth
About Allie Duckworth
Allie Duckworth is an Enterprise Customer Success Manager at Weave in Lehi, Utah, with a background in customer success and communication studies. She has experience in the computer software industry and previously worked at Goldman Sachs and Marriott Vacations Worldwide Corporation.
Current Role at Weave
Allie Duckworth serves as the Enterprise Customer Success Manager at Weave, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for enterprise clients. Duckworth's expertise in customer relationship management is instrumental in driving customer engagement and retention strategies. She operates from Weave's office in Lehi, Utah.
Previous Experience at Weave
Prior to her current role, Allie Duckworth worked at Weave as a Customer Success Manager from 2021 to 2022. During her 10-month tenure, she developed skills in customer engagement and support, contributing to the overall success of the company's customer service initiatives. Her experience at Weave laid the groundwork for her advancement to the enterprise level.
Professional Background
Allie Duckworth has a diverse professional background that includes experience in the financial services and hospitality sectors. She worked as a Service Specialist at Goldman Sachs for four months in 2019, where she gained insights into client service in a high-pressure environment. Additionally, she served as an Activities Intern Coordinator at Marriott Vacations Worldwide Corporation in 2018, which provided her with foundational skills in hospitality management.
Education and Expertise
Allie Duckworth studied at Utah State University from 2015 to 2019, earning a degree in Hospitality Administration/Management with a focus on Communication Studies. This educational background equips her with strong communication skills, essential for her roles in customer success. Her expertise includes proficiency in Microsoft Word, Teamwork, Microsoft PowerPoint, and Google Docs, which she utilizes to enhance customer satisfaction.
Skills in Customer Relationship Management
Duckworth possesses a strong skill set in customer relationship management, supported by her academic background and professional experience. Her focus on enhancing customer satisfaction is evident in her work in the computer software industry, where she has successfully leveraged her skills to improve enterprise customer success. Her ability to communicate effectively contributes to her success in managing customer relationships.