Chase Quinn
About Chase Quinn
Chase Quinn is a Customer Onboarding Manager at Weave HQ, where he focuses on enhancing customer experience and training users on the Weave platform. He has a diverse background in customer service and management, with previous roles at companies such as doTERRA International and Stampin' Up!
Current Role at Weave
Chase Quinn serves as the Customer Onboarding Manager at Weave HQ, a position held since 2021. In this role, he coordinates with multiple teams to ensure a seamless onboarding experience for customers. He specializes in teaching and training customers to maximize the value of the Weave platform. Chase effectively manages a portfolio of customers at various stages of implementation, focusing on delivering a five-star customer experience throughout the onboarding process.
Previous Experience
Prior to his current role, Chase Quinn held various positions that contributed to his expertise in customer service and management. He worked at doTERRA International LLC as a Member Services Associate for the French Canada Market in 2021. Before that, he was an Administrative & Personal Assistant at the University of Utah from 2017 to 2020. He also gained experience as a French Customer Service Representative at Stampin' Up! from 2014 to 2016 and as an Intern Assistant Stage Manager at GWB Entertainment Pty Ltd in 2019.
Education and Qualifications
Chase Quinn earned a Bachelor of Fine Arts (BFA) in Theatre/Theater from the University of Utah, where he studied from 2016 to 2020. He also holds an Associate of Science (AS) degree from Salt Lake Community College. His educational background in the arts complements his customer service skills, providing him with a unique perspective in managing customer interactions.
Customer Onboarding Process Development
In his role at Weave, Chase Quinn developed a comprehensive onboarding process that includes setting and meeting monthly handoff goals. This structured approach helps ensure that customers receive the necessary support and guidance during their onboarding journey, enhancing their overall experience with the Weave platform.
Early Career and Roles
Chase Quinn began his career as an Office Secretary for The Church of Jesus Christ of Latter-day Saints in 2012. This early role provided him with foundational skills in administrative support and customer interaction. His diverse work history has equipped him with a broad skill set applicable to his current role in customer onboarding.