Dee Wilson
About Dee Wilson
Dee Wilson serves as the Customer Onboarding Manager at Weave HQ, where he enhances the customer experience through effective onboarding processes. His diverse background includes roles in athletics, education, and customer service, demonstrating a commitment to professionalism and customer satisfaction.
Work at Weave
Dee Wilson has been serving as the Customer Onboarding Manager at Weave HQ since 2019. In this role, Dee has developed expertise in the customer onboarding process, focusing on enhancing the initial customer experience. Responsibilities include consulting with customers to identify needs and implementing solutions while maintaining a professional demeanor. Dee has also expanded technical product knowledge and proficiency, contributing to the overall effectiveness of the onboarding process. Prior to this position, Dee worked as a Sales Development Representative at Weave HQ for four months in 2019.
Education and Expertise
Dee Wilson studied at Virginia Commonwealth University, where they earned a Bachelor's degree in Interdisciplinary Studies with a focus on Facilities Planning and Management. This educational background laid the foundation for Dee's professional journey, equipping them with skills applicable to various roles in customer service and management. The combination of academic knowledge and practical experience has contributed to Dee's expertise in customer onboarding and service delivery.
Background
Dee Wilson has a diverse professional background that includes roles in athletics, education, and customer service. From 2014 to 2018, Dee was a Developmental Bobsled Athlete at USA Bobsled & Skeleton, training in Lake Placid, New York. Prior to this, Dee was involved with Virginia Commonwealth University, serving as a member of the Student Athletic Advising Committee and volunteering as an assistant track and field coach. Dee's experience also includes working as a personal trainer and lead preschool teacher, showcasing a commitment to both fitness and education.
Previous Work Experience
Dee Wilson has held various positions that highlight a strong commitment to customer service and team collaboration. Prior to joining Weave, Dee worked as a Client Advisor at Richmond BMW/Crown MINI of Richmond, where they participated in a Manager in Training Track. Additional roles include serving as a Health Education Intern and Mentor at Virginia Commonwealth University, as well as a Shift Supervisor at Extreme Pizza. These experiences have contributed to Dee's ability to delegate tasks effectively and ensure smooth operations in customer-facing roles.