Josh Brown
About Josh Brown
Josh Brown is a Technical Support Manager at Weave HQ in Lehi, Utah, where he has worked since 2022. He has held various roles within the company since 2018, including Support Training Manager and Customer Support Training Specialist.
Work at Weave
Josh Brown currently serves as the Technical Support Manager at Weave HQ in Lehi, Utah. He has been in this role since 2022, contributing to the company's technical support operations for two years. Prior to this position, he held several roles at Weave, including Support Training Manager for two months in 2021, Support Training Team Lead for seven months in 2021, and Customer Support Training Specialist for two years from 2019 to 2021. His career at Weave began as a Customer Support Representative, where he worked for six months in 2018 to 2019.
Education and Expertise
Josh Brown earned a Bachelor of Arts degree in Latin American Studies from Brigham Young University. His studies spanned four years, from 2012 to 2016. This educational background supports his expertise in customer support and training within the technical support field.
Background
Before joining Weave, Josh Brown worked as a Program Coordinator at Especially For Youth - EFY from 2015 to 2017. His experience in program coordination provided him with skills in managing educational programs and engaging with diverse groups, which are beneficial in his current roles in technical support and training.
Career Progression
Josh Brown's career at Weave showcases a clear progression through various roles in customer support and training. Starting as a Customer Support Representative, he advanced to the position of Customer Support Training Specialist, and then to Support Training Team Lead. His experience culminated in his current role as Technical Support Manager, where he oversees technical support operations.