Makayla Golden
About Makayla Golden
Makayla Golden is an Onboarding Project Manager at Weave, where she has worked in various roles since 2015. Her experience includes positions in customer support and onboarding, demonstrating her expertise in managing multi-location projects.
Current Role at Weave
Makayla Golden serves as the Onboarding Project Manager - Multi Location at Weave, a position she has held since 2023. In this role, she is responsible for overseeing the onboarding process for multiple locations, ensuring a smooth transition for new clients. Her experience in project management contributes to the efficiency and effectiveness of onboarding initiatives.
Previous Experience at Weave
Makayla Golden has significant experience at Weave, having worked in various roles since 2015. She served as an Escalations Case Manager from 2015 to 2017, followed by a position as Head of Porting Department from 2017 to 2018. She continued her career at Weave as a Junior Onboarding Specialist in 2019, then as a Senior Onboarding Specialist for three months, and later as an Enterprise Multi-Location Onboarding Specialist from 2020 to 2022.
Experience at Teem by iOFFICE + SpaceIQ
Before her current role at Weave, Makayla Golden worked at Teem by iOFFICE + SpaceIQ. She was a Sales Development Representative for three months in 2019 and later served as a Customer Support Representative from 2018 to 2019 for eleven months. These roles provided her with valuable skills in customer support and sales development.
Career Progression
Makayla Golden's career progression reflects her growth within the onboarding and customer support sectors. Starting at Weave as a Customer Support Representative in 2015, she advanced through various positions, gaining expertise in onboarding processes and project management. Her diverse roles at Weave demonstrate her adaptability and commitment to client success.
Professional Skills
Makayla Golden possesses a range of professional skills relevant to her roles in onboarding and customer support. Her experience includes project management, client onboarding, and escalation management. These skills enable her to effectively manage complex onboarding projects and provide support to clients across multiple locations.