Matthew Van Detta
About Matthew Van Detta
Matthew Van Detta is a Customer Implementation Manager at Weave, with a background in customer engagement and service. He holds a Bachelor of Science in Psychology from Utah Valley University and has experience in roles that emphasize authentic conversations and human connections.
Work at Weave
Matthew Van Detta serves as a Customer Implementation Manager - Multi at Weave, a position he has held since 2021. In this role, he focuses on enhancing customer engagement and service, ensuring that clients effectively implement Weave's solutions. His work contributes to the overall customer experience and satisfaction, aligning with Weave's mission to improve communication for businesses.
Previous Experience at 1-800 CONTACTS
Before joining Weave, Matthew worked at 1-800 CONTACTS as a Customer Service Specialist from 2018 to 2021. During his three years in this role, he developed skills in customer engagement and service, addressing client needs and fostering positive interactions. This experience laid the groundwork for his current position, where he continues to prioritize customer relationships.
Role as Recruitment Ambassador at Utah Valley University
Matthew served as a Recruitment Ambassador at Utah Valley University from 2018 to 2020. In this capacity, he engaged with prospective students, promoting the university's programs and services. His role involved facilitating authentic conversations, which helped build connections between the university and potential students, enhancing the recruitment process.
Education and Expertise in Psychology
Matthew Van Detta earned a Bachelor of Science in Psychology from Utah Valley University, completing his studies from 2018 to 2021. His educational background in psychology provides him with insights into human behavior, which he applies in his professional roles to foster meaningful connections and improve customer interactions.
Contributions to the Salt Lake City Metropolitan Area
Currently based in the Salt Lake City Metropolitan Area, Matthew actively contributes to the local business community. His roles in customer service and implementation management reflect his commitment to enhancing business operations and customer satisfaction within the region.