Todd Margetts
About Todd Margetts
Todd Margetts is a Customer Success Manager and Team Lead at Weave HQ, where he has worked since 2021. He transitioned from a healthcare career to the software technology industry, gaining expertise in VoIP services and customer relations while contributing to significant company growth.
Work at Weave
Todd Margetts has served as the Customer Success Manager - Team Lead at Weave HQ since 2021. In this role, he has leveraged his background in customer relations and VoIP phone service to enhance customer experiences. Margetts has played a significant part in the company's expansion, contributing to its growth from fewer than 100 employees and 1,700 customers to over 1,000 employees and 22,000 customers.
Education and Expertise
Todd Margetts has a diverse educational background. He earned a Bachelor’s Degree in Behavioral Science and Health from the University of Utah, studying from 1997 to 2006. He also holds an Associate’s Degree in General Education from Salt Lake Community College, completed between 1997 and 2005. Additionally, he studied Surgical First Assisting at Madisonville Community College, achieving a Certificate from 2005 to 2006.
Background
Before transitioning to the software technology sector, Todd Margetts built a career in healthcare, where he was skilled in assisting with surgical procedures. His experience in healthcare has equipped him with teamwork skills that he has effectively applied in his customer success roles within the software industry.
Achievements
Throughout his career, Todd Margetts has developed expertise in sales and customer success management. His contributions to Weave Communications have been instrumental in the company's growth trajectory, showcasing his ability to adapt and thrive in a rapidly changing environment.