Tracy Pettinger
About Tracy Pettinger
Tracy Pettinger is a Business and Technical Operations Manager with extensive experience in telecommunications and operations management. She has held various positions at companies such as McLeod USA and NICE CXone, and currently works at Weave.
Current Role at Weave
Tracy Pettinger serves as the Business / Technical Operations Manager at Weave. She has been in this position since 2023, contributing to the company's operational strategies and technical management. Her role focuses on enhancing business processes and ensuring efficient operations within the organization.
Previous Experience at NICE CXone
Tracy Pettinger held multiple roles at NICE CXone from 2010 to 2023. She started as Manager of Telecommunications Services, where she oversaw service delivery and customer support. Later, she transitioned to Deal Desk Sr. Analyst/Operations Manager, managing operational processes related to sales. Finally, she served as Pricing Manager, where she developed pricing strategies and models for the company's offerings.
Experience at McLeod USA
Tracy Pettinger worked at McLeod USA as an Enhanced Services Sales Engineer from 1996 to 2003. During her seven years in this role, she focused on enhancing service offerings and supporting sales initiatives in the Greater Salt Lake City Area.
Role at Moss Inc
Tracy Pettinger was employed at Moss Inc as Project Service Manager from 2005 to 2010. In this capacity, she managed project delivery and client services, ensuring projects met client specifications and timelines in the Greater Salt Lake City Area.