Chad Okulovich
About Chad Okulovich
Chad Okulovich is an Onboarding Project Manager and Multi/Unify Project Lead at Weave HQ, where he trains users on software functionalities and manages onboarding processes using various tools. He has a diverse background in technical support and project management, having worked with multiple companies including Workfront, eBay, and Infusionsoft.
Work at Weave
Chad Okulovich serves as the Onboarding Project Manager and Multi/Unify Project Lead at Weave HQ. He has been in this role since 2020, focusing on enhancing the onboarding experience for users of Weave software. His responsibilities include training users on various software functionalities, such as auto-reminders, texting, and user management. He coordinates with IT teams to ensure proper setup of phone MAC addresses and network configurations, ensuring a smooth onboarding process.
Education and Expertise
Chad Okulovich studied Game and Interactive Media Design at Chandler/Gilbert Community College from 2011 to 2014. He also completed his high school education at Hamilton High School from 2004 to 2006. His educational background supports his technical skills and understanding of user experience, which he applies in his current role at Weave.
Background
Chad Okulovich has a diverse professional background with experience in technical support and customer service. Prior to his current position at Weave, he worked at Workfront as a Technical Support Engineer from 2018 to 2019. He also held roles at eBay as a Global Service Desk representative and at Infusionsoft as an Advanced Support Representative. His experience spans multiple industries, contributing to his expertise in onboarding and user training.
Achievements
Chad Okulovich has played a significant role in piloting the Unify Project, which focuses on improving the onboarding process for multi-location offices. He has also assisted in developing a migration tool designed to facilitate smoother transitions for current offices. His work has contributed to enhancing the overall efficiency of onboarding at Weave.