Chase Quinn
About Chase Quinn
Chase Quinn is a Customer Onboarding Manager at Weave HQ, where he specializes in teaching customers to maximize the value of the Weave platform. He has a background in customer service and administrative roles, with experience at organizations such as the University of Utah and doTERRA International LLC.
Work at Weave
Chase Quinn currently serves as the Customer Onboarding Manager at Weave HQ, a position held since 2021. In this role, Chase focuses on teaching and training customers to maximize the value of the Weave platform. He coordinates with multiple teams to ensure a seamless onboarding experience for customers, effectively managing a portfolio of customers at various stages of implementation. Chase has developed a comprehensive onboarding process that includes setting and meeting monthly handoff goals, emphasizing a strong focus on providing a five-star customer experience.
Previous Experience
Before joining Weave, Chase Quinn held various positions that contributed to his expertise in customer service and administration. He worked as an Administrative & Personal Assistant at the University of Utah from 2017 to 2020. In 2021, he briefly served as a Member Services Associate for the French Canada Market at doTERRA International LLC. Additionally, he was a French Customer Service Representative at Stampin' Up! from 2014 to 2016. Chase also gained experience as an Intern Assistant Stage Manager at GWB Entertainment Pty Ltd in 2019 and served as an Office Secretary for The Church of Jesus Christ of Latter-day Saints in 2012.
Education and Expertise
Chase Quinn has a solid educational background. He studied at Salt Lake Community College, where he earned an Associate of Science (AS) degree. He furthered his education at the University of Utah, achieving a Bachelor of Fine Arts (BFA) in Theatre/Theater from 2016 to 2020. This combination of education and experience has equipped Chase with the skills necessary for his role in customer onboarding and service.
Customer Service Skills
Chase Quinn specializes in providing exceptional customer service, particularly during the onboarding process. His role at Weave involves teaching customers how to effectively use the platform, ensuring they receive maximum value. He is dedicated to creating a positive customer experience and has a strong focus on meeting customer needs throughout the onboarding journey.