Diego Pena
About Diego Pena
Diego Pena serves as a Customer and Technical Support Tier 1 at Weave HQ, a position he has held since 2018. He earned a Bachelor of Science degree from Western Governors University, completing his studies between 2020 and 2022.
Work at Weave
Diego Pena has been employed at Weave HQ since 2018, serving as a Customer and Technical Support Tier 1. In this role, he is responsible for assisting customers with technical inquiries and providing support to ensure a positive user experience. His position requires a strong understanding of the company's products and services, as well as effective communication skills to address customer needs.
Education and Expertise
Diego Pena studied at Western Governors University, where he earned a Bachelor of Science degree from 2020 to 2022. This educational background equips him with foundational knowledge and skills relevant to his role in customer and technical support. His academic experience complements his practical work experience at Weave.
Background
Diego Pena has accumulated six years of experience in customer and technical support at Weave HQ. His tenure at the company has allowed him to develop expertise in addressing customer concerns and troubleshooting technical issues. This background contributes to his effectiveness in providing support to clients.