Jermiah Boyd
About Jermiah Boyd
Jermiah Boyd serves as an Onboarding Jr Technician at Weave HQ, a position he has held since 2021. He previously worked as a Customer Support Representative at the same company for two years and has a background in Business and Management from Snow College and Northern Arizona University.
Work at Weave
Jermiah Boyd has been employed at Weave HQ since 2021, currently serving as an Onboarding Jr Technician. In this role, he is responsible for assisting new clients in the onboarding process, ensuring a smooth transition to the company's services. Prior to this position, he worked as a Customer Support Representative at Weave HQ from 2019 to 2021. During his tenure in customer support, he gained experience in addressing client inquiries and providing solutions to enhance customer satisfaction.
Education and Expertise
Jermiah Boyd has a background in Business, Management, Marketing, and Related Support Services. He studied at Northern Arizona University from 2017 to 2018, where he completed one year of coursework in this field. He continued his education at Snow College from 2018 to 2019, achieving further knowledge and skills in business management and marketing. This educational foundation supports his current role in onboarding and customer support.
Background
Jermiah Boyd's professional journey includes a focus on customer service and onboarding processes. His experience at Weave HQ has allowed him to develop skills in client interaction and support, contributing to his effectiveness in his current role as an Onboarding Jr Technician. His educational background in business management and marketing complements his practical experience in the tech industry.
Career Progression
Jermiah Boyd's career at Weave HQ reflects a progression from a Customer Support Representative to an Onboarding Jr Technician. This advancement demonstrates his ability to adapt and grow within the organization. His roles have involved direct interaction with clients, enhancing his understanding of customer needs and the onboarding process.