Josh Brown
About Josh Brown
Josh Brown serves as the Technical Support Manager at Weave HQ in Lehi, Utah, where he has worked since 2022. He has held various roles within the company, including Customer Support Representative and Support Training Manager, and has a background in Latin American Studies from Brigham Young University.
Work at Weave
Josh Brown has held multiple positions at Weave HQ in Lehi, Utah, since joining the company. He currently serves as the Technical Support Manager, a role he has occupied since 2022. Prior to this, he worked as a Customer Support Representative for six months in 2018. He progressed to the role of Support Training Team Lead in 2021, where he worked for seven months. Additionally, he served as a Customer Support Training Specialist from 2019 to 2021 and as Support Training Manager for two months in 2022.
Education and Expertise
Josh Brown earned a Bachelor of Arts in Latin American Studies from Brigham Young University, completing his studies from 2012 to 2016. His educational background provides a foundation for his work in technical support and customer service roles. His expertise spans various aspects of customer support, training, and technical management.
Background
Before joining Weave HQ, Josh Brown worked at Especially For Youth - EFY as a Program Coordinator from 2015 to 2017. This role contributed to his experience in program management and coordination, which he later applied in his positions at Weave. His career trajectory reflects a commitment to customer service and support training.
Career Progression
Josh Brown's career at Weave HQ showcases a clear progression through various roles in customer support and training. Starting as a Customer Support Representative, he advanced to training and management positions, demonstrating his growth and adaptability within the organization. His experience in training roles has likely contributed to his current responsibilities as Technical Support Manager.