Joshua Thomsen
About Joshua Thomsen
Joshua Thomsen is a Tier 2 Technical Support professional currently employed at Weave, where he has worked since 2022. He has a diverse background in customer service and support roles, including previous positions at Blendtec and Jamberry.
Current Role at Weave
Joshua Thomsen currently serves as a Tier 2 Technical Support professional at Weave. He has held this position since 2022, contributing to the company's technical support operations for two years. His role involves addressing complex customer inquiries and providing solutions to enhance user experience.
Previous Experience at Weave
Joshua Thomsen worked at Weave as a Customer Support Agent from 2021 to 2022. During his 11 months in this role, he was responsible for assisting customers with their inquiries and ensuring satisfaction with the company's services.
Experience at Blendtec
Joshua Thomsen has extensive experience at Blendtec, where he held multiple positions. He worked as a Customer Service Representative from 2016 to 2017 for nine months, followed by a role as Customer Service Supervisor from 2016 to 2019 for three years. He also served as Workforce Management and Analytics Manager for five months in 2019.
Work History at Jamberry
Joshua Thomsen worked at Jamberry in various capacities. He began as a Customer Service Representative from 2014 to 2015 for four months, then transitioned to a Workforce Analyst role in 2015 for six months. His experience at Jamberry contributed to his skills in customer service and workforce management.
Educational Background
Joshua Thomsen studied at Shasta College, focusing on General Studies from 2008 to 2009 for one year. This educational background provided him with foundational knowledge that supports his professional roles in customer service and technical support.