Makayla Golden
About Makayla Golden
Makayla Golden is an Onboarding Project Manager at Weave, where she has held various roles since 2015, including Head of Porting Department and Senior Onboarding Specialist. Her extensive experience in onboarding and customer support spans multiple positions at Weave and a brief tenure at Teem by iOFFICE + SpaceIQ.
Current Role as Onboarding Project Manager
Makayla Golden currently holds the position of Onboarding Project Manager - Multi Location at Weave. She has been in this role since 2023. In this capacity, she is responsible for overseeing the onboarding processes for multiple locations, ensuring a smooth transition for new clients and enhancing their experience with the company's services.
Previous Experience at Weave
Makayla Golden has a significant history with Weave, having worked in various roles since 2015. She served as a Customer Support Representative for three months in 2015, followed by two years as an Escalations Case Manager from 2015 to 2017. She then transitioned to the role of Head of Porting Department for one year from 2017 to 2018. After that, she worked as an Enterprise Multi-Location Onboarding Specialist from 2020 to 2022 and briefly as a Senior Onboarding Specialist in 2019.
Experience at Teem by iOFFICE + SpaceIQ
Makayla Golden also has experience outside of Weave, having worked at Teem by iOFFICE + SpaceIQ. She was a Sales Development Representative for three months in 2019 and served as a Customer Support Representative for eleven months from 2018 to 2019. These roles contributed to her skills in customer interaction and support.
Career Progression and Skills
Throughout her career, Makayla Golden has developed a diverse skill set in onboarding, customer support, and project management. Her various positions at Weave reflect her ability to adapt and grow within the company, moving from entry-level roles to management positions. This progression highlights her expertise in client onboarding and escalation management.