Matt Tiedermann
About Matt Tiedermann
Matt Tiedermann is a Customer Success Manager at Weave HQ in Lehi, Utah, where he has worked since 2018. He holds a Bachelor of Business Administration in Marketing from Utah Tech University and has over seven years of experience in customer success and account management.
Work at Weave
Matt Tiedermann has been employed at Weave HQ in Lehi, Utah, since 2018. He initially served as a Technical Support Specialist for one year before transitioning to the role of Customer Success Manager, where he has worked for the past five years. In his current position, he focuses on enhancing customer experiences through effective account management and software utilization. His tenure at Weave has allowed him to develop a deep understanding of customer needs and foster positive relationships.
Education and Expertise
Matt Tiedermann studied Business Administration and Management at Snow College, where he earned an Associate of Arts (AA) degree from 2011 to 2013. He furthered his education at Utah Tech University, obtaining a Bachelor of Business Administration (BBA) in Marketing/Marketing Management from 2014 to 2016. His educational background provides a solid foundation for his expertise in customer success and account management.
Background
Before joining Weave, Matt Tiedermann worked as a Crew Scheduler at SkyWest Airlines from 2016 to 2018 in St. George, Utah. This role contributed to his professional development and provided him with experience in a fast-paced environment. His career path reflects a commitment to customer service and operational efficiency.
Achievements
With over seven years of professional experience in customer success, Matt Tiedermann is recognized for his ability to create positive customer experiences. He emphasizes transparency, empathy, and decisive communication in his interactions with clients. His approach has been instrumental in building trust and ensuring customer satisfaction.