Matthew O.
About Matthew O.
Matthew O. is a Customer Experience Specialist in Payments at Weave, with a diverse background in technical support and software roles. He has a diploma in Computer Science and is also an artist and musician with interests in electrical engineering.
Current Role at Weave
Matthew O. currently serves as a Customer Experience Specialist in Payments at Weave, a position he has held since 2023. His role focuses on enhancing customer interactions and ensuring a seamless payment experience. This position builds on his extensive experience within the company, where he has developed a strong understanding of customer needs and payment processes.
Previous Experience at Weave
Matthew O. has a substantial history with Weave, having worked in various roles from 2021 to 2023. He began as a Technical Support Specialist, where he provided technical assistance and support to clients. He then transitioned to Software Support, further honing his skills in customer service and technical problem-solving. His final role before becoming a Customer Experience Specialist was as a Payment Specialist, where he focused on payment-related inquiries and solutions.
Education and Expertise
Matthew O. studied at The Tech Academy, where he focused on Computer Science and earned a Diploma of Education from 2019 to 2020. This educational background provided him with foundational knowledge in programming and technology. Additionally, he has a background in dental technology, having graduated from a dental technician program in 2009 and worked in the field for approximately ten years.
Freelance Work and Skills Development
In addition to his role at Weave, Matthew O. engages in freelance work that involves API development and coding. He actively enhances his coding skills through platforms like HackerRank, participating in skills tests to improve his programming capabilities. His diverse skill set reflects his commitment to continuous learning and professional growth.
Artistic and Musical Pursuits
Matthew O. possesses exceptional skills in sculpting wax and casting, showcasing his artistic talents. He is also an accomplished musician, skilled in composing and creating musical pieces. These creative pursuits highlight his diverse interests and abilities beyond his technical and customer service roles.