Matthew Van Detta
About Matthew Van Detta
Matthew Van Detta is a Customer Implementation Manager at Weave, with a background in customer engagement and service. He has experience working in various roles, including as a Recruitment Ambassador at Utah Valley University and a Customer Service Specialist at 1-800 CONTACTS.
Work at Weave
Matthew Van Detta serves as a Customer Implementation Manager - Multi at Weave, a position he has held since 2021. In this role, he focuses on enhancing customer engagement and service, contributing to the company's mission of improving communication for businesses. His responsibilities include overseeing the implementation process for multiple clients, ensuring that they receive the necessary support and resources to utilize Weave's services effectively.
Previous Experience
Prior to his current role at Weave, Matthew worked at 1-800 CONTACTS as a Customer Service Specialist from 2018 to 2021. In this position, he gained valuable experience in customer service and support, which has informed his approach to customer engagement in his current role. Additionally, he served as a Recruitment Ambassador at Utah Valley University from 2018 to 2020, where he was involved in promoting the university and assisting prospective students.
Education and Expertise
Matthew earned a Bachelor of Science in Psychology from Utah Valley University, completing his studies from 2018 to 2021. His educational background in psychology provides him with insights into human behavior, which he applies in his professional roles to foster meaningful connections with customers. This academic foundation supports his passion for authentic conversations and customer engagement.
Background
Matthew Van Detta is based in the Salt Lake City Metropolitan Area, where he actively contributes to the local business community. His career has been characterized by a focus on customer service and engagement, reflecting his commitment to fostering positive relationships in his professional endeavors. His experiences across various roles have equipped him with a diverse skill set applicable to customer implementation and support.