Paul Robbins
About Paul Robbins
Paul Robbins serves as an Onboarding Tech Agent and Implementation Project Manager at Weave, where he has developed expertise in VOIP phone configuration and IVR menu programming. He has a background in customer service and account management, having previously worked at Entrata and LIFETIME FITNESS.
Work at Weave
Paul Robbins has been employed at Weave since 2022, serving as an Onboarding Tech Agent and Implementation Project Manager. In this role, he focuses on integrating new clients into the Weave system, ensuring a smooth transition and effective use of the platform. His responsibilities include configuring VOIP phone systems and programming IVR menus, which are essential for enhancing customer communication. Robbins has developed skills in network configuration and DNS pathing, contributing to the overall efficiency of onboarding processes.
Education and Expertise
Paul Robbins completed his high school education at Alta High School, earning his High School/Secondary Diplomas and Certificates from 2016 to 2020. His educational background laid the foundation for his technical skills. In his current role at Weave, he has gained expertise in VOIP phone configuration and IVR menu programming, which are critical components of modern communication systems. Additionally, he has developed a deeper understanding of ownership and account management, enhancing his effectiveness in project management.
Background
Before joining Weave, Paul Robbins held various positions that contributed to his professional development. He worked at LIFETIME FITNESS as a Member Services Associate for seven months in 2018, where he interacted with clients and managed membership inquiries. He also served as a Housekeeper at Iron Blosam Lodge for five months in 2018, and as a Cashier at Astro Burgers for three months in 2017. His experience at Entrata as an Insurance CSR from 2020 to 2022 further solidified his skills in customer service and account management.
Professional Experience
Paul Robbins has accumulated diverse professional experience across several roles. His tenure at Entrata as an Insurance CSR lasted two years, during which he honed his customer service and account management skills. Prior to that, his role at LIFETIME FITNESS involved member services, enhancing his ability to communicate effectively with clients. His early work experiences, including positions at Iron Blosam Lodge and Astro Burgers, provided him with foundational skills in service and operations, which he has built upon in his current position at Weave.