Raymond Williams
About Raymond Williams
Raymond Williams is the Enterprise Onboarding Team Manager at Weave HQ in Lehi, Utah, a position he has held since 2019. He has a diverse background in technical support and account management, with previous roles at companies such as Devcon Security, Thumbtack, and Pinnacle Security.
Current Role at Weave
Raymond Williams serves as the Enterprise Onboarding Team Manager at Weave HQ, a position he has held since 2019. In this role, he is responsible for overseeing the onboarding process for enterprise clients, ensuring a smooth transition and integration of services. His work contributes to enhancing customer satisfaction and operational efficiency within the company. Weave is located in Lehi, Utah.
Previous Experience at Devcon Security
Prior to his current role, Raymond worked at Devcon Security as a Tech Support and Scheduling Supervisor from 2012 to 2014. During his two years there, he managed technical support operations and scheduling, which involved coordinating service appointments and addressing customer inquiries regarding security systems.
Professional Background at Thumbtack
Raymond was employed at Thumbtack as an Account Manager from 2014 to 2018. Over the course of four years, he managed client accounts, focusing on building relationships and ensuring client needs were met. His experience at Thumbtack contributed to his skills in customer relationship management.
Early Career at Icon Security and Pinnacle Security
Raymond's career began in the security industry, where he worked as a Technician at Icon Security for seven months in 2008. He later joined Pinnacle Security, where he held two positions: Installation Technician in 2009 for five months and Technical Support Agent from 2010 to 2012 for two years. These roles provided him with foundational experience in technical support and installation services.
Education at Brigham Young University - Idaho
Raymond studied at Brigham Young University - Idaho from 2005 to 2008, completing a three-year program. His education provided him with a solid academic foundation that has supported his professional development in the technology and security sectors.