Sam Jenson
About Sam Jenson
Sam Jenson is an Associate Product Manager at Weave HQ, where he has worked since 2021. He has over 12 years of experience in the customer service industry and has held various roles, including Store Manager and Technical Support Specialist.
Current Role at Weave
Sam Jenson currently serves as an Associate Product Manager at Weave HQ, a position he has held since 2021. In this role, he focuses on product development and management, leveraging his extensive experience in customer service and operations. His work involves collaborating with cross-functional teams to enhance product offerings and improve user experience.
Previous Experience at Weave HQ
Prior to his current role, Sam worked at Weave HQ as a Payment Operations Specialist for seven months in 2021. He also served as a Technical Support Specialist from 2018 to 2021 for three years. These positions provided him with a strong foundation in operational processes and customer support, contributing to his transition into product management.
Background in Retail Management
Before joining Weave, Sam was the Store Manager at The Wash from 2017 to 2021. His responsibilities included overseeing daily operations, managing staff, and ensuring customer satisfaction. This role enhanced his leadership skills and deepened his understanding of customer needs in a retail environment.
Experience in the Food Industry
Sam also has a background in the food industry, having worked as a Dairy Manager at Sprouts Farmers Market from 2012 to 2017. This five-year experience involved managing dairy operations, inventory, and customer service, further developing his expertise in customer relations and operational management.
Education and Academic Background
Sam Jenson studied at Utah Valley University, where he earned a Bachelor of Arts in Speech Communication and Rhetoric. His studies, completed between 2011 and 2017, provided him with strong communication skills, which he applies in his professional roles to foster productivity and success.