Shayni Robinson
About Shayni Robinson
Shayni Robinson is a Customer Success Leader specializing in Mid-Market and Enterprise sectors at Weave, where she has worked since 2023. Her extensive career at Weave spans nearly a decade, with various roles including Customer Success Manager and Call Center Supervisor.
Work at Weave
Shayni Robinson has held multiple roles at Weave since 2014. She started as a Scheduling Coordinator and progressed to a Call Center Supervisor. Over the years, she transitioned into various customer success positions, including Senior Implementation Specialist and Customer Success Manager. In 2021, she became the Customer Success Lead and has been serving as the Customer Success Leader for Mid-Market/Enterprise since 2023.
Career Progression
Shayni Robinson's career at Weave reflects a steady progression through roles focused on customer success. She began her journey in 2014 and gained experience in scheduling and call center operations. Her transition to customer success roles began in 2016, culminating in her current position as Customer Success Leader for Mid-Market/Enterprise, highlighting her expertise in managing customer relationships and ensuring client satisfaction.
Experience in Customer Success
With nearly a decade of experience at Weave, Shayni Robinson has developed a strong foundation in customer success strategies. Her roles have included responsibilities such as managing customer accounts, implementing solutions, and leading customer success initiatives. This extensive experience has equipped her with the skills necessary to address the needs of mid-market and enterprise clients effectively.
Tenure at Weave
Shayni Robinson has a significant tenure at Weave, spanning from 2014 to the present. Over this period, she has taken on various roles that have contributed to her understanding of the company's operations and customer needs. Her long-standing commitment to Weave demonstrates her dedication to the organization's mission and her ability to adapt to different roles within the company.