Siri Osthed, MBA
About Siri Osthed, MBA
Siri Osthed, MBA, serves as the VP of Customer Experience and Supply Chain Management at Weave, where she has held various roles since 2021. With a strong background in international project management and a commitment to mentoring, she has contributed to the success of several high-tech startups and organizations.
Current Role at Weave
Siri Osthed serves as the VP of Customer Experience and Supply Chain Management at Weave, a position she has held since 2023. In this role, she focuses on enhancing customer experience and optimizing supply chain processes. Prior to this, she worked as the VP of New Customer Experience - Onboarding at Weave from 2022 to 2023. Her responsibilities include overseeing customer onboarding strategies and ensuring a seamless experience for new clients.
Previous Experience in Customer Success
Siri Osthed has extensive experience in customer success and operations. She worked at Thumbtack in various roles, including Head of Pro Services and Director of Customer Success & Onboarding from 2017 to 2019. Her tenure at Thumbtack involved leading initiatives to improve customer engagement and onboarding processes. Additionally, she has held positions at Accenture and Arthur Andersen Business Consulting, focusing on change management and CRM strategies.
Educational Background
Siri Osthed holds an Executive MBA from the University of Utah - David Eccles School of Business, which she completed from 2011 to 2013. She also studied at the University of Oxford, where she focused on Advanced Organizational Strategy and Design in 1999. Earlier in her academic career, she earned a Bachelor's degree in Communications with a focus on Advertising and Business Management from Brigham Young University between 1989 and 1993.
Consulting and Mentorship Experience
Siri Osthed has received training from top-tier management consulting firms and has significant experience in international project management with Fortune 500 companies. She acts as a mentor and strategic advisor for high-tech start-ups and supports initiatives for Women in Business. Her consulting background includes roles at Accenture and Arthur Andersen, where she specialized in change management and CRM.
International Experience
Siri Osthed has worked internationally, particularly in Sweden, where she held managerial positions at Accenture and as a consultant at Arthur Andersen. Her roles involved managing change and CRM projects for various clients, contributing to her expertise in customer experience and operational transformation on a global scale.