Tracy Pettinger
About Tracy Pettinger
Tracy Pettinger is a Business and Technical Operations Manager currently employed at Weave. With extensive experience in various roles at companies like NICE CXone and McLeod USA, Pettinger has developed a strong background in sales engineering, project management, and pricing.
Current Role at Weave
Tracy Pettinger serves as the Business / Technical Operations Manager at Weave, a position she has held since 2023. In this role, she is responsible for overseeing operational processes and ensuring the technical aspects of the business align with its strategic goals. Her experience in operations management contributes to enhancing efficiency and productivity within the organization.
Previous Experience at NICE CXone
Tracy Pettinger has extensive experience at NICE CXone, where she worked in various roles from 2010 to 2023. She served as the Manager of Telecommunications Services for six years, followed by a three-year tenure as Deal Desk Sr. Analyst/Operations Manager. Most recently, she held the position of Pricing Manager for four years. Her roles involved managing pricing strategies, telecommunications services, and operational analytics.
Professional Background at Moss Inc
Prior to her time at NICE CXone, Tracy Pettinger worked at Moss Inc as a Project Service Manager from 2005 to 2010. In this capacity, she was involved in managing project services, ensuring that client needs were met effectively and efficiently. Her role contributed to the successful execution of various projects during her five-year tenure.
Early Career at McLeod USA
Tracy Pettinger's career began at McLeod USA, where she worked as an Enhanced Services Sales Engineer from 1996 to 2003. During her seven years in this role, she focused on enhancing service offerings and supporting sales initiatives. This foundational experience in the telecommunications sector set the stage for her future roles in operations and management.