Arianne Mae Cruz
About Arianne Mae Cruz
Arianne Mae Cruz is a Senior Learning and Development Specialist with extensive experience in Salesforce training and support. She has worked in various roles across multiple companies, including Cognizant and Web Summit, and has a strong educational background in Multimedia Studies and Electronics and Communication Engineering.
Current Role as Senior L&D Specialist
Arianne Mae Cruz currently holds the position of Senior Learning and Development Specialist at Web Summit. She has been in this role since 2023. In her capacity, she focuses on developing and implementing training programs that enhance the skills and knowledge of employees, particularly in the Salesforce domain.
Experience at Web Summit
Arianne Mae Cruz worked at Web Summit as a Technical Trainer for Salesforce from 2020 to 2023. During her tenure, she developed and implemented training programs specifically tailored for Salesforce professionals. Her experience at Web Summit has contributed to her expertise in leading training initiatives and supporting team development.
Previous Employment at Cognizant
Arianne Mae Cruz was employed at Cognizant from 2014 to 2019, where she served as a Salesforce Trainer for ADM 201 and ADM 211. In addition, she held the role of Salesforce Administrator during her time there. Her five years at Cognizant provided her with extensive experience in Salesforce training and administration.
Educational Background
Arianne Mae Cruz studied at the University of the Philippines, where she earned a degree in Multimedia Studies from 2011 to 2015. Prior to that, she attended AMA University, focusing on Electrical, Electronics, and Communications Engineering for one year in 2007 to 2008. Her educational background supports her technical expertise in the field.
Technical Support Experience
Before her roles in training and development, Arianne Mae Cruz worked in technical support. She was a Technical Support Level II at Stream Global Services from 2012 to 2014 and a Technical Support representative at TELUS International Philippines from 2008 to 2010. These positions provided her with foundational skills in customer support and technical problem-solving.