Jack Gorman
About Jack Gorman
Jack Gorman is a Community Support Coordinator at Web Summit, where he has worked since 2021. He has a background in enhancing diversity at technology events and has held various roles in customer support and digital marketing.
Current Role at Web Summit
Jack Gorman serves as the Community Support Coordinator at Web Summit, a position he has held since 2021. In this role, he engages with communities through email and chat channels, providing support at various stages of major technology events. His responsibilities include enhancing customer support workflows by offering insights to developer and website teams, which aids in proactive issue resolution.
Previous Experience at Accenture
Prior to his current role, Jack worked at Accenture as a Queue Management and Digital Marketing Associate from 2019 to 2021. During his two years at Accenture, he contributed to digital marketing initiatives and managed customer interactions, enhancing the overall customer experience.
Background in Catering and Retail
Jack's early work experience includes a position as a Catering Assistant at Aramark in 2017, where he worked for four months in County Cork, Ireland. He also served as a Sales Assistant at Primark Stores Limited in 2018 for three months in Dublin. Additionally, he worked as a General Assistant at Trinity College Dublin for four months in 2018.
Education and Academic Achievements
Jack Gorman studied at Maynooth University, where he earned a Bachelor's degree in Media Studies and Business Management. His academic tenure spanned from 2015 to 2018, equipping him with knowledge and skills relevant to his career in community support and digital marketing.
Contributions to Diversity in Technology
In his professional journey, Jack has played a key role in enhancing diversity at technology events. He has focused on researching and inviting startups led by minority leaders, contributing to a more inclusive environment within the tech community.