Andrew N.
About Andrew N.
Andrew N. is a Data Analyst currently working at Webflow, where he utilizes analysis, visualization, and forecasting to support data-driven decision making. He has a background in economics and has held various roles in customer support and data analysis across multiple companies since 2006.
Current Role at Webflow
Andrew N. currently serves as a Data Analyst at Webflow, a position he has held since 2023. In this role, he focuses on utilizing data analysis, visualization, and forecasting techniques to support stakeholders in making informed, data-driven decisions. He is part of the Core Data Team, where he works to understand business needs through data insights. His expertise includes employing various analytical tools such as Tableau, Snowflake, Redash, Snowsight, Excel, SQL, and Zendesk Explore.
Previous Experience at Webflow
Before his current role, Andrew N. held multiple positions at Webflow. He worked as a Customer Happiness Hero from 2017 to 2019, followed by a role as Customer Support Manager (Frontline / Global) from 2019 to 2020. He then served as Customer Support Operations Manager from 2019 to 2021 and as Sr. Manager, Customer Support Operations from 2021 to 2023. His progression through these roles highlights his extensive experience in customer support and operations within the company.
Work History Prior to Webflow
Andrew N. has a diverse work history prior to joining Webflow. He worked at Amazon as an Associate for four months in 2007 in the Lexington, Kentucky Area. In 2016, he was employed at TeleTech as a USAA Associate for nine months. Additionally, he served as a Guest Service Representative at John Q. Hammons Hotels & Resorts from 2010 to 2014 in the Springfield, Missouri Area. His early career also includes a position as a Car Hop at Sonic Drive-In for four months in 2006.
Educational Background in Economics
Andrew N. studied at Missouri State University, where he earned a Bachelor of Science (BS) degree in Economics. His studies spanned from 2011 to 2015, providing him with a solid foundation in economic principles and analytical skills that he applies in his current role as a Data Analyst.