Colin Fitz Gerald
About Colin Fitz Gerald
Colin Fitz Gerald is an Incident & Problem Manager at Webflow, where he focuses on enhancing operational efficiency and company culture through data-driven insights. He has held various engineering and quality management roles across multiple organizations, utilizing his background in psychology to improve workplace cohesion.
Current Role at Webflow
Colin Fitz Gerald currently serves as an Incident & Problem Manager at Webflow, a position he has held since 2023. In this role, he is responsible for identifying and implementing tools to report on key metrics within the incident management ecosystem. He works extensively across the organization to close operational gaps and provide insights for procedural improvements.
Previous Experience at Webflow
Colin Fitz Gerald previously worked at Webflow as a Senior Engineering Manager, Quality from 2021 to 2023. During this time, he also took on the role of Interim Developer Experience for a period in 2022. His focus was on enhancing quality assurance processes and fostering a culture of impact through data-driven insights.
Career Background in Engineering and Quality
Colin Fitz Gerald has held various positions in engineering and quality assurance across multiple organizations. He served as the Director of Engineering, Quality at Noteworth from 2020 to 2021 and as the Head of Quality Engineering at Simple Finance from 2015 to 2018. His experience also includes roles at Green Bits, Inc. and Groupon, where he contributed to quality assurance and customer support.
Education and Academic Background
Colin Fitz Gerald studied at the University of California, Davis, where he earned a Bachelor of Arts degree. His studies included psychology and history, which he completed from 2002 to 2008. His academic background in psychology informs his approach to enhancing company cohesion and work environments.
Focus on Data-Driven Insights
Colin Fitz Gerald emphasizes the importance of shifting company culture towards being impact-focused through data-driven insights. He leverages his technology expertise to identify opportunities for improving existing systems and enhancing operational efficiency within organizations.