David Tiong
About David Tiong
David Tiong is a Customer Support Specialist with extensive experience in retail management and IT. He currently works at Webflow and has founded Tiong Creative, a company focused on website design and digital marketing for small and medium-sized businesses.
Work at Webflow
David Tiong has been employed at Webflow as a Customer Support Specialist since 2019. In this role, he provides assistance to users in the APAC region, leveraging his extensive knowledge of web design and development. His responsibilities include addressing customer inquiries, troubleshooting issues, and ensuring a positive user experience with Webflow's platform.
Current Role at Tiong Creative
Since 2009, David Tiong has served as the IT Manager at Tiong Creative, a company he founded. Tiong Creative focuses on website design, development, email marketing, and social media strategies for small and medium-sized businesses. His leadership and technical skills have been instrumental in driving the company's growth and service offerings.
Education and Expertise
David Tiong's educational background includes a Victorian Certificate of Education from Heathdale Christian College, where he studied subjects such as Chemistry, English, and Physics. He also holds an Advanced Diploma in Information Technology Project Management from Upskilled, completed in 2017. Additionally, he has an Advanced Certificate in Optical Dispensing from OTEN and a Program in Store Management from Monash University.
Background in Retail and Optical Dispensing
David Tiong has a background in retail store management, which has provided him with insights into business processes and customer service. He worked as an Optical Dispenser at OPSM from 1994 to 1997, gaining experience in customer interaction and product knowledge. This experience has contributed to his skills in staff management and customer service.
Professional Experience
With over a decade of experience, David Tiong has worked with both local Australian and international businesses to enhance their online presence. His unique blend of skills, including creativity and attention to detail, supports the successful execution of web projects, making him a valuable asset in the fields of customer support and IT management.